Frequently Asked Questions

The bottle is made of LDPE # 4, which is a BPA-free material. This is a soft, flexible plastic material.

The bottle is made in China. The filter is produced in the United States and assembled in China.

The filter in the Clear2Go™ bottle lasts for 100 gallons, or 533 refills.

Currently Clear2Go™ bottle with filter is available at select Wal-Mart and Whole Foods Market stores as well as here on our web site. We are coming soon to additional retailers.

Not yet, but our product development team is currently researching accessories for Clear2Go™ and we plan to offer these in the future.

Currently the bottle is available in metallic silver only, but we have plans to release additional colors soon.

Clear2Go™ is intended for use with water only. If another substance is added into the bottle, it may not pass through the filter.

Clear2Go™ bottle with filter is intended for cold or room-temperature water use only. Operating Water Temperature: Max 85°F - Min 34°F.

We recommend replacing the filter every 2 to 3 months for optimal quality depending on individual water consumption. The recommended daily intake of water is a minimum of 64 oz.

Clear2Go™ is manufactured by Applica Consumer Products, Inc., marketer and distributor of a wide range of small appliances.

NanoCeram® is a carbon filtration technology in a filter media combining the benefits of sub-micron particulate filtration with exceptional chemical removal. Due to the mounting threat of contaminated water supplies, there was a need for technology to remove waterborne pathogens. With cooperative efforts between NASA and others to develop advanced water filtration systems for spacecraft, NanoCeram® Superfilters were created. Comprised of nanometer-size particles, these filters far exceed current filtration systems and can handle the most difficult treatment requirements for industrial, residential and recreational water purification.

Yes, the Clear2Go™ bottle is made out of recyclable material and is 100% recyclable.

Clear2Go™ has been tested by WQA against NSF/ANSI Standard 42 for the reduction of aesthetic chlorine taste and odor, and Particulate Class I, and against NSF/ANSI Standard 53 for the reduction of turbidity and cysts (cryptosporidium and giardia).

Clear2Go™ bottle can be filled from any tap water source.

Simply unscrew the filter from inside the cap and rinse with water. Never wash the filter. The cap and bottle are top-rack dishwasher safe and may be washed with soap and water.

Clear2Go™ bottle with filter holds 24 oz. of water.

For best results, the filter should be replaced after 50 gallons of consumed water. Some older models have a filter indicator that turns red after 40 gallons of water consumption; however, the filters are now designed to filter 50 gallons of water.

All pitcher models use the same Clear2O® filters.

Filters can be purchased at the following retail outlets: Wal-Mart, Target (mid-February), Longs Drugs, and Rite Aid. Filters are also available on this website or you can call 1-800-738-0245 to order them by phone.

The Clear2O® pitcher comes with one filter already installed at the factory.

The intelligent-filter indicator measures the amount of water used, so you'll always know when it's time for a replacement water filter.

Each filter is good for 50 gallons of water consumption. The filter indicator will stay green for 40 gallons of water, then it changes to yellow for 10 more gallons of water. When it turns red, it's time to replace the filter. The filter indicator turns back to green each time a filter is locked into the pitcher, so don't unlock the filter unnecessarily because this will reset the filter meter.

You should never use anything other than municipally treated or private well potable water with the Clear2O® water filtration system for clean, safe drinking water.

No.

The Clear2O® water filtration system is NSF-certified to reduce 53 contaminants including asbestos, cadmium, cysts, lead, mercury, turbidity, VOCs and more.

Yes, please visit our troubleshooting guide for additional installation directions.

You should fill and discard the first 3 pitchers of water to flush the filter and purge the air.

There is no minimum water temperature, the maximum water temperature that should be used with the Clear2O® pitcher is 85° F (29° C).

The Clear2O® water filtration system is covered by a 90-day warranty against manufacturer defects. It is also backed by the Good Housekeeping seal.

No. The water filtration system including the pitcher, lid, and filter reservoir should be cleaned periodically by hand. For best results cleaning the pitcher lid, dilute a teaspoon of vinegar in a cup of water. Soak a soft sponge in the vinegar solution and wipe clean.

Yes.

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